Consider whether the process is distinctive, integrations are manageable, and the business can own long-term maintenance.
- custom software development
- SaaS platform
- software strategy
- business workflow
Separate must-haves from preferences
Document requirements, constraints, and the cost of workarounds. A standard product may fit most needs even if it does not match every preferred detail.
Business Systems & GrowthBusiness Systems & Growth
Thoughtful decisions compound over time.
Practical product work brings technical choices back to the people and workflows they are meant to serve.
Account for lifecycle responsibilities
Compare subscription and configuration effort with development, hosting, support, and future change costs. Custom code still needs security updates and accountable owners.
Validate before committing
Test the most important workflow using a realistic prototype or vendor trial. A structured discovery engagement can help establish scope and reduce uncertainty before investment.
Practical application
Compare the cost of SaaS workarounds with custom build, hosting, support, and change ownership over a realistic period. Prototype the requirement that most strongly distinguishes your workflow before committing to either route.
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